TERMS & CONDITIONS

Effective Date: April 28, 2026 | Last Updated: April 28, 2026

Company: Berlin Chiropractic, P.C. DBA, The Family Wellness

Location: 641 B Old Country Rd, Plainview, NY 11803

Phone: (516) 822-8499

By using our website or providing your information, you agree to the terms outlined below. For information on how we collect and use your data, please review our Privacy Policy.

Welcome to The Family Wellness. These Terms and Conditions govern your use of our website, facilities, services, and all communications associated with The Family Wellness, operated by Berlin Chiropractic, P.C. By accessing our website or engaging with our services in any capacity, you agree to be bound by these terms. Please read them carefully before proceeding.

1) Use of Site & Services

You agree to use our website and services only for lawful purposes. You must be 18 years of age or older to enter into agreements with our practice; individuals under 18 may receive care only with verified parental or guardian consent and a signed consent form.

You agree not to engage in any fraudulent, abusive, or harmful activity in connection with our services or website. You are responsible for maintaining the accuracy and confidentiality of any account credentials or personal information associated with your patient account.

The Family Wellness offers chiropractic care (including Network Spinal Analysis™), spinal decompression, back and neck pain relief, neuropathy treatment, auto accident rehabilitation, weight loss programs, stress transformation coaching, and functional nutrition services at our Plainview, NY location. We reserve the right to refuse or terminate service to any individual for violation of these terms or conduct deemed harmful to our staff, patients, or practice.

2) SMS Communications

By opting in through our website contact form or providing written consent, you agree to receive SMS messages from Company: Berlin Chiropractic, P.C. DBA, The Family Wellness

These messages may include:

Class confirmation
Appointment reminders
practice notifications
wellness education content
promotional offers
general patient communications.

Message frequency may vary. Message and data rates may apply. Consent to receive SMS communications is not a condition of purchase or care. Reply STOP to opt out at any time. Reply HELP for assistance.

Mobile carriers are not liable for delayed or undelivered messages.

We do not share SMS opt-in data or phone numbers with third parties for marketing purposes.

3) Intellectual Property

All content on The Family Wellness website and materials — including text, images, logos, graphics, and service content — is owned by Berlin Chiropractic, P.C. or its licensors and is protected by applicable intellectual property laws. No content may be reproduced, distributed, or used without prior written permission.

Patient testimonials and feedback may be used by The Family Wellness in anonymized or first-name-only form for informational or promotional purposes, unless you expressly request otherwise in writing.

Healthcare Acknowledgment: Chiropractic care and wellness services involve inherent considerations that vary by individual health status. Nothing on our website constitutes medical advice. By engaging with our services, you acknowledge that you have disclosed relevant health information to our clinical staff and understand that individual outcomes may vary. We strongly encourage all patients to consult with their primary care physician before beginning any new care program.

4) Payments & Refunds

All service fees and payment terms are governed by the specific patient agreement or service plan entered into at the time of care. Payment is due as specified in your individual agreement. For recurring or ongoing care plans, a minimum notice period — as outlined in your patient agreement — is required to modify or cancel without further obligation. Refund eligibility is determined on a case-by-case basis in accordance with our office policy. Please contact us directly to discuss any billing or payment concerns.

5) Disclaimers

Our website and services are provided on an "as is" and "as available" basis. The Family Wellness and Berlin Chiropractic, P.C. make no warranties — expressed or implied — regarding the accuracy, completeness, or outcomes associated with our services or website content.

Individual health and wellness outcomes vary and are not guaranteed. Results depend on personal health factors, consistency of care, and adherence to recommended treatment plans.

Mobile carriers are not responsible for delayed or undelivered SMS messages.

6) Limitation of Liability

To the fullest extent permitted by applicable law, The Family Wellness and Berlin Chiropractic, P.C. shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our website or services. In any case, our total liability to you shall not exceed the total amount you have paid for the specific service giving rise to the claim.

7) Indemnification

You agree to indemnify, defend, and hold harmless The Family Wellness, Berlin Chiropractic, P.C., and their respective officers, employees, and agents from and against any claims, damages, losses, or expenses — including reasonable legal fees — arising from your misuse of our services, your violation of these Terms, or your infringement of any third-party rights.

8) Governing Law

These Terms and Conditions are governed by the laws of the State of New York and applicable federal law. Any disputes arising from or relating to these Terms shall be subject to the exclusive jurisdiction of the courts located in Nassau County, New York.

9) Changes to Terms

We reserve the right to update or modify these Terms and Conditions at any time. Changes will be effective upon posting to our website with a revised "Last Updated" date. Your continued use of our website or services following any changes constitutes your acceptance of the updated Terms.